Return & Refund Policy

At Bharatee Snacks, your satisfaction is our top priority. Because our products are premium, perishable food items, we adhere to strict quality and hygiene standards.

Return Policy

Due to the perishable nature of our edible products, we generally do not accept standard cancellation or return requests once the order has been processed.

However, we will gladly arrange a replacement or return if you encounter the following:

• You receive a damaged or defective item.
• You receive an incorrect item that does not match your order.

How to Initiate a Return:

1. Timeframe: Returns should be made within 7 days of delivery.
2. Evidence: Please contact our customer support team with your order details and clear photographic evidence of the damaged or incorrect product.
3. Condition: To be eligible for a return or exchange, the item must be unused, in the same condition you received it, and in its original packaging.

Damage and Exchanges:

• Damage: Once a damaged order is returned and approved, the replacement order will be delivered in 7 days.
• Return & Exchange: If a return is approved, then the exchanged or replaced product will be delivered in 10 days.

Refund Processing

Once your return request is approved and the returned item is verified by our team, we will initiate your refund or send a replacement.

• Processing Time: Refunds will be credited back to the original payment method within 5-7 business days.
• Cash on Delivery (COD): For COD orders, our customer support team will contact you securely to collect your bank account or UPI details. The transfer will be completed within the same 5 to 7 business day timeframe.