Bharatee Snacks

Privacy Policy

This Privacy Policy describes how Bharatee Snacks and its affiliates collect, use, share, and protect your personal information when you use our website (the "Platform").

By visiting our Platform or purchasing our authentic Indian snacks, you agree to the practices described in this policy.

1. The Information We Collect

We collect personal data to provide you with a seamless and personalised shopping experience. This includes:

  • Identity & Contact Data: Name, billing/delivery address, email address, and phone number.
  • Transaction Data: Details regarding your orders and payments.
  • Technical Data: IP address, browser type, and interaction metrics on our Platform.

Note: We never store sensitive payment details like credit card PINs or passwords. Payment processing is handled securely by our certified third-party payment gateways.

2. How We Use Your Data

Your data allows us to deliver our premium snacks to you efficiently. We use your information to:

  • Process, fulfill, and dispatch your snack orders.
  • Provide order updates and customer support.
  • Improve our website design, product offerings, and user experience.
  • Send promotional offers (only if you have opted in).

3. Sharing Your Information

We respect your privacy and will never sell your personal data. We only share necessary information with trusted third parties to fulfill your order:

  • Delivery Partners: To ship your snacks directly to your address.
  • Payment Providers: To securely process your transactions.
  • Legal Requirements: We may disclose information if required by law or to protect our legal rights.

4. Data Security & Retention

We implement robust security measures to protect your data from unauthorised access or disclosure. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

5. Your Rights & Consent

You have the right to access, update, or request the deletion of your personal data by contacting our support team. By using our Platform, you consent to the collection and use of your data as outlined. You may withdraw your marketing consent at any time.

6. Contact & Grievance Officer

If you have any questions, concerns, or wish to withdraw your consent, please contact us:

  • Email: bharateesnacks@gmail.com
  • Phone: +91 98316 30094
  • Address: Nabagram, 3rd Lane, Srikhanda Link Road, Panchpota, Kolkata, West Bengal, 700152
  • Operating Hours: Monday - Friday (9:00 AM - 6:00 PM)
Chat with us!